Legal
Privacy policy
Last updated 14 October 2026.
Last updated: 14 October 2026. This notice is written with the Digital Personal Data Protection Act, 2023 in mind.
Who we are
Sterling Byline (India) is the Data Fiduciary for personal data described here.
What we collect
- Contact details you give us: name, work email, phone, company and role.
- Your public LinkedIn profile and posts, when you ask for a sample or become a client.
- Interview notes and content you share for writing.
- Business contact details from public professional sources, used for one-to-one business emails.
Why we use it
- To reply to you, prepare samples and deliver our services.
- To send relevant business emails, each with a clear way to opt out.
- To schedule calls you book.
Consent and your choices
Where we rely on consent, you can withdraw it at any time by emailing sharlat@sterlingbyline.in or replying "unsubscribe". We keep a record of opt-outs and do not contact you again. We do not make promotional phone calls and do not message you on WhatsApp unless you contact us or agree to it first.
Your rights
You can ask to access, correct, update or erase your personal data, nominate another person to act for you, and raise a grievance. We aim to respond within 30 days.
AI processing
We use AI tools to research, draft and organise work. Your data is processed by service providers (email, scheduling, CRM and AI providers) only to deliver our services. We do not sell personal data.
Retention and security
We keep data only while needed for the purpose above, then delete it. Client content is kept for the engagement plus 12 months unless you ask us to delete it sooner.
Grievance officer
Grievance Officer, reachable at sharlat@sterlingbyline.in. If unresolved, you may approach the Data Protection Board of India.